Privacy Policy

1. Who We Are

Egtech Software Solutions Pvt. Ltd. ("Egtech", "we", "us", or "our") develops and publishes wellness and spirituality mobile applications available on Google Play and the Apple App Store. Our registered office is in India.

For privacy-related queries, contact us at: support@egtechapps.in

2. Information We Collect

We collect the following categories of information:

• Usage Data — Pages or screens viewed, features used, session duration, and in-app interactions collected automatically by analytics services.
• Device Information — Device type, operating system version, unique device identifiers, and mobile network information.
• Crash & Diagnostics — Error logs and crash reports to help us fix bugs and improve stability.
• Purchase Information — If you make an in-app purchase, the transaction is processed by Apple or Google. We do not store payment card details.
• Communications — If you contact us by email, we retain the contents of your message to respond to your request.

We do not require account registration and do not collect names, addresses, or health records through our apps.

3. How We Use Your Information

We use collected data to:

• Operate, maintain, and improve our apps and website.
• Diagnose technical issues and prevent crashes.
• Understand how users interact with features so we can improve the experience.
• Respond to support requests or feedback you send us.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Third-Party Services

Our apps may use third-party SDKs or services that collect data subject to their own privacy policies:

• Google Play Services / Firebase — Analytics, crash reporting, and app distribution.
• Apple App Store — App distribution and in-app purchase processing on iOS.
• Google AdMob — If ads are shown in a free version of an app, AdMob may collect advertising identifiers.

We encourage you to review the privacy policies of these third-party providers.

5. Data Retention

We retain usage and diagnostic data only as long as necessary to fulfil the purposes described in this policy or as required by applicable law. Aggregated and anonymised data may be kept indefinitely for trend analysis.

6. Children's Privacy

Our apps are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, email us at support@egtechapps.in. We will respond within 30 days.

8. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last updated" date. Continued use of our apps after changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out:

• Email: support@egtechapps.in
• Company: Egtech Software Solutions Pvt. Ltd., India